MAVEN Online Help
How to Contact the MAVEN help desk in DSAI.
We are available Monday to Friday (9 a.m. - 5 p.m. Eastern Time)
DSAI Help Desk 617-983-6801
DSAI Fax Number 617-887-8789
mavenhelp@mass.gov(do not email names or identifying information - use the MAVEN Event ID)
Epi-of-the-Day and Epidemiologist on Call 617-983-6800
Tuberculosis Program Email: BIDLS-TBGeneral@mass.gov
Tuberculosis Program Phone 617-983-6970
MAVEN Online Help Folders
Tool Tip 1: For better search results expand all folders
Tool Tip 2: To find a document press the ctrl key + F key
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Case Investigation Basics: General Trainings (Start Here!)
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July_8_2025_MAVEN Occupation and Industry Variables
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July_8_2025_MAVEN Occupation and Industry Variables (14:48)
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Sept_10_2024_Lab Tests and Cluster Events Presentation
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Sept_10_2024_Lab Tests and Cluster Events Recording (107:37)
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Mar_12_2024_Infectious Disease Case Investigation A Programmatic Overview for Local Health Presentation
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Mar_12_2024_Infectious Disease Case Investigation A Programmatic Overview for Local Health Recording (1:12:56)
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Feb_13_2024_Pivot Table Training for LBOH Presentation -
Feb_13_2024_Pivot Table Training for LBOH Recording (1:01:03) -
Dec_12_2023 MAVEN overview with tips and tricks Presentation
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Dec_12_2023 MAVEN overview with tips and tricks Recording (01:12:33)
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May 10_Introduction to Infectious Disease Epidemiology for Local Health _Part
2 -
May
10_Introduction to Infectious Disease Epidemiology for Local Health _Part 2 Recording
(1:19:43) -
April 26_Infectious Disease Surveillance and Epidemiologic Follow-up_Part 1
Surveillance -
April
26_Infectious Disease Surveillance and Epidemiologic Follow-up_Part 1 Surveillance Recording
(1:11:24)
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Recent Webinars (Tools for Local Health Webinar
Series)
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October_14_2025 Tuesday-Webinar Series_Respiratory Illness Season 2025-2026 (Flu, COVID-19, RSV, Dashboards & MIIS Tools)
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October_14_2025 Tesday-Webinar Series_Respiratory Illness Season 2025-2026 (1:06:53)
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September_9_2025 Foodborne Illness Complaints in MAVEN
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September_9_2025_LBOH Overview on Foodborne Illness (FBI) Complaint Reporting (1:06:53)
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September_9_2025 Tuesday-Webinar Series_ DPH Updates (Fall Vaccine Quick Update)
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September_9_2025_LBOH LBOH Fall Vaccines (14:21)
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July_8_2025_Tuesday-Webinar Series_ DPH Updates_CDC Clearinghouse_ MAVEN Help
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July_8_2025_Tuesday-Webinar Series_ DPH Updates_CDC Clearinghouse_ MAVEN Help (20:44)
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July_8_2025_MAVEN Occupation and Industry Variables
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July_8_2025_MAVEN Occupation and Industry Variables (14:48)
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July_8_2025_LBOH Enteric (Foodborne Illness) Investigations Refresher
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July_8_2025_LBOH Enteric (Foodborne Illness) Investigations Refresher (48:52)
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June_10_2025 Tuesday -Webinar Series_DPH Updates (Preparation for Summer 2025 Arboviral Surveillance)
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June_10_2025_(Preparation for Summer 2025 Arboviral Surveillance) Webinar (11:06)
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June_10_2025_ Mosquito and Tick-borne Disease
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June_10_2025_Mosquito and Tick-borne Disease Webinar (1:03:01)
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May_13_2025 Tuesday-Webinar Series_ DPH Updates (Tips for Vaccine Rates, Vibrio & Cyclospora Season)
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May_13_2025 Tuesday-Webinar Series_ DPH Updates (23:10) -
May_13_2025_Key Variables in Viral Hepatitis Investigations
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May_13_2025_Key Variables in Viral Hepatitis Investigations (47:57)
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April_08_2025_Tuesday-Webinar Series_ DPH Updates Webinar
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April_08_2025_Tuesday-Webinar Series_ DPH Updates Webinar (13:54)
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April_08_2025_Overview of Tuberculosis MAVEN Workflows and Reports
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April_08_2025_Tuesday-Webinar Series_ Overview of Tuberculosis MAVEN Workflows and Reports (56:25)
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March_11_2025_Tuesday-Webinar Series_ DPH Updates (Measles, HPAI)
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March_11_2025_Tuesday-Webinar Series_ DPH Updates Webinar (19:26)
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March 11 2025 Infectious Disease Control and Prevention Overview
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March_11_2025_Tuesday-Webinar Series_ Infectious Disease Control and Prevention Overview for LBOH (54:44)
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February_11_2025_ Hepatitis Surveillance Report_ Avian Influenza Updates<
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February_11_2025_Tuesday-Webinar Series_ Hepatitis Surveillance Report_ Avian Influenza Updates (16:33)
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February_11_2025_LBOH Pivot Table Training and Demonstrations
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February_11_2025_Tuesday-Webinar Series_ LBOH Pivot Table Training and Demonstrations (58:16)
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January_14_2025_Webinar_MAVEN Reports Overview and eCR Updates Presentation
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January_14_2025 Webinar_Pertussis Updates & Reminders Presentation
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January_14_2025_Webinar_MAVEN Reports Overview and eCR Updates Presentation and Pertussis Updates & Reminders Recording (1:21:56)
2024 Archive Folder
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Dec_10_2024_MDPH Tuesday-Webinar Series_Overview of the Local Health Internship Program and MAVEN Features and Functionality Recording (1:18:52)
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Dec_10_2024_MDPH Tuesday-Webinar Series_Overview of the Local Health Internship Program and MAVEN Features and Functionality Presentation
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Dec_10_2024_MDPH Tuesday-Webinar Series_Overview of the Local Health Internship Program and MAVEN Features and Functionality Recording (1:18:52)
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Sep_10_2024_MDPH Tuesday-Webinar Series_MUGG & Morbidity Updates (Pertussis, Mpox, Arbovirus) Presentation
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Sep_10_2024_MDPH Tuesday-Webinar Series_MUGG & Morbidity Updates (Pertussis, Mpox, Arbovirus) Recording (19:33)
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July_9_2024 MDPH Tuesday Infectious Disease Webinar Series_eCR_Measles_Pertussis Presentation
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July_9_2024 MDPH Tuesday Infectious Disease Webinar Series_eCR_Measles_Pertussis Recording (27:53)
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June_11_2024 MDPH Tuesday Infectious Disease Webinar Series_VG Migration & Out of Office Protocols Presentation
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June_11_2024 MDPH Tuesday Infectious Disease Webinar Series_VG Migration & Out of Office Protocols Recording (14:41)
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Mar_12_2024_MDPH Tuesday Infectious Disease Webinar Series_Review of Mpox, COVID & Measles Presentation
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Mar_12_2024_MDPH Tuesday Infectious Disease Webinar Series_Review of Mpox, COVID & Measles Recording (14:36)
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Feb_13_2024_MDPH Tuesday Infectious Disease Webinar Series_Update on Measles & Borrelia Miyamotoi Case Investigation Presentation -
Feb_13_2024_MDPH Tuesday Infectious Disease Webinar Series_Update on Measles & Borrelia Miyamotoi Case Investigation Recording (15:03) -
Jan 9 2024 MDPH Tuesday Infectious Disease Webinar Series_Identifying the correct ordering provider Presentation
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Jan_9_2024 MDPH Tuesday Infectious Disease Webinar Series Recording (26:36)
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2023 Archive Folder
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Dec_12_2023 MDPH Tuesday Infectious Disease Webinar Series (Enteric and Waterborne Illness) Presentation
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Dec_12_2023 MDPH Tuesday Infectious Disease Webinar Series (Enteric and Waterborne Illness) Recording (16:41)
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Nov_14_2023 MDPH Tuesday Infectious Disase Webinar Series Presentation
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Nov_14_2023 MDPH Tuesday Infectious Disase Webinar Series Recording (42:51)
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Oct_10_2023 MDPH Tuesday Infectious Disase Webinar Series (COVID, RSV & MIIS Tools for LBOH) Presentation
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Oct_10_2023 MDPH Tuesday Infectious Disase Webinar Series (COVID, RSV & MIIS Tools for LBOH) Recording (22:38)
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Sep_12_2023 MDPH Tuesday Infectious Disease Webinar Series_School Immunization Survey Presentation
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Sep_12_2023 MDPH Tuesday Infectious Disease Webinar Series_School Immunization Survey Presentation Recording (22:38)
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August_8_2023 MDPH Tuesday Infectious Disease Webinar Series Maven Updates_Food and Waterborne Updates Presentation
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August_8_2023 MDPH Tuesday Infectious Disease Webinar Series Maven Updates_Food and Waterborne Updates Recording (22:23)
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June_13_2023 MDPH Tuesday Infectious Disease Webinar Series
(Capacity Assessment) Presentation -
June_13_2023 MDPH Tuesday Infectious Disease Webinar Series
(Capacity Assessment) Recording (45:05) -
May_9_2023 MDPH
Tuesday Infectious Disease Webinar Series Presentation (COVID-19 May 2023 Updates)
Presentation -
May_9_2023
MDPH Tuesday Infectious Disease Webinar Series Presentation (COVID-19 May 2023 Updates)
Recording (40:11) -
Tuesday DPH
Updates Presentation 4-11-23 Presentation -
Tuesday
DPH Updates Presentation 4-11-23 Recording (36:21) -
March
14_2023 MDPH Tuesday Infectious Disease Webinar Series_3 year COVID-19 Retrospective Presentation -
March
14_2023 MDPH Tuesday Infectious Disease Webinar Series_3 year COVID-19 Retrospective Recording (26:55) -
February 14_2023_MDPH Tuesday Infectious Disease Webinar Series_Local Health Internship Program
Presentation -
February
14_2023_MDPH Tuesday Infectious Disease Webinar Series_Local Health Internship Program Recording (10:52) -
January 10_2023 MDPH Tuesday Webinar Updates and 2023 Local Health Internship
Program Presentation -
January
10_2023 COVID in Long Term Care Facilities (LTCFs) Presentation -
January
10_2023 MDPH Tuesday Webinar Updates_Local Health Internship Program_LTCFs Recording
(26:09)
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2022 Archive Folder
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December 20_2022_MDPH Tuesday Infectious Disease Webinar Series_Year End 2022
Presentation -
December
20_2022_MDPH Tuesday Infectious Disease Webinar Series_Year End 2022 Recording (12:55) -
December
20_2022_Enteric and Waterborne Illness_End-of_Season Presentation -
December
20_2022_Enteric and Waterborne Illness_End-of_Season Recording (9:06) -
December 6_2022_MDPH Tuesday Infectious Disease Webinar Series_RSV infection overview
Presentation -
December
6_2022_MDPH Tuesday Infectious Disease Webinar Series_RSV infection overview Recording (27:51) -
October 25_2022_MDPH Tuesday Infectious Disease Webinar Series_Ebola Situational Update
Presentation -
October
25_2022_MDPH Tuesday Infectious Disease Webinar Series_Ebola Situational Update Recording (1:31:00) -
October_11_2022_MDPH Tips and Reminders for Case Investigation Webinar Series
Presentation -
October_11_2022_MDPH
Tips and Reminders for Case Investigation Webinar Series Recording (57:26) -
May
24_MDPH Tuesday Infectious Disease Webinar Series_Intro -
May
24_MDPH
Tuesday Infectious Disease Webinar Series_Intro Recording (20:39)
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Antibiogram
Case Classification Manual
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Cover
and
Glossary -
AMEBIASIS
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ANTHRAX -
ARBOVIRUS -
AVIAN_FLU
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BABESIOSIS
-
BMIYAMOTOI
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BOTULISM
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BRUCELLOSIS
-
CALICIVIRUS
-
CAMPYLOBACTERIOSIS
-
CANDIDA
AURIS
-
CHAGAS -
CHANCROID
-
CHLAMYDIA
-
COVID19 -
CRONOBACTER
-
CREUTZFELDT JAKOB
DISEASE -
CLOSTRIDIUM_DIFFICILE
-
CLOSTRIDIUM_PERFRINGENS
-
CRYPTONEOFORMANS
-
CRYPTOSPORIDIOSIS
-
CYCLOSPORIASIS -
DENGUE -
DIPHTHERIA
-
EASTERN EQUINE
ENCEPHALITIS -
ENCEPHALITIS
-
ENTEROVIRUS
-
GROUP A
STREPTOCOCCUS
-
GROUP B
STREPTOCOCCUS
-
GIARDIASIS
-
GLANDERS -
GUILLAIN
BARRE SYNDROME -
GONORRHEA
-
GRANULOMA
INGUINALE -
HAEMOPHILUS INFLUENZAE
(INVASIVE) -
HANSEN'S DISEASE
(LEPROSY) -
HANTAVIRUS -
HEPATITIS A -
HEPATITIS B
HEPATITIS C
HEPATITIS D
HEPATITIS E
HERPES
(NEONATAL)
HUMAN IMMUNODEFICIENCY VIRUS (HIV)
HUMAN GRANULOCYTIC
ANAPLASMOSIS
HUMAN MONOCYTIC
EHRLICHIOSIS (HME)
HEMOLYTIC UREMIC
SYNDROME
(HUS)
INFLUENZA
INVASIVE
BACTERIAL INFECTION - OTHER
LYMPHOCYTIC
CHORIOMENINGITIS
LEGIONELLOSIS
LEPTOSPIROSIS
LISTERIOSIS -
LYME -
MALARIA -
MEASLES -
MULTI-DRUG
RESISTANT ORGANISMS (CRE)
-
MELIOIDOSIS
-
MENINGOCOCCAL
DISEASE -
MPOX
-
MUMPS -
OPHTHALMIA
NEONATORIUM -
PERTUSSIS
-
PELVIC INFLAMMATORY
DISEASE (PID) -
PLAGUE -
POLIO -
POWASSAN -
PSITTACOSIS
-
Q FEVER -
RABIES -
RICKETTSIALPOX -
RUBELLA -
SALMONELLOSIS -
SEVERE ACUTE
RESPIRATORY
SYNDROME (SARS) -
SHIGA-TOXIN E.
COLI
-
SHIGELLOSIS
-
SMALLPOX -
SPOTTED FEVER RICKETTSIOSES, including RMSF -
STAPHYLOCOCCUS
AUREUS (MRSA, TSS, VISA, VRSA) -
STAPHYLOCOCCAL
ENTEROTOXIN -
STREPTOCOCCUS
PNEUMONIAE -
CONGENITAL
SYPHILIS -
SYPHILIS -
TETANUS -
TOXOPLASMOSIS -
TRICHINOSIS
-
TUBERCULOSIS
INFECTION and TUBERCULOSIS DISEASE
-
TULAREMIA
-
TYPHUS FEVER
-
VARICELLA
-
VIRAL HEMORRHAGIC
FEVERS -
VIBRIO
-
VIRAL
MENINGITIS -
WEST NILE VIRUS
-
YELLOWFEVER -
YERSINIOSIS
-
ZIKA
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COVID-19 Resources
Case Follow-Up Tools-
March
29_Intro
to COVID-19 Lab Testing Presentation
-
March
29_Intro to COVID-19 Lab Testing Recording (1:05:29)
-
Infectious
Period Tip Sheet Ver 1.0 Jan.11.2021 -
COVID-19
Interviewing Tool_Ver_8.0_Oct_11_2021 -
COVID-19 Close Contact Form (1 Contact Extended Calculation Tool) Ver
4.0_
May_15_2021 -
COVID-19
Close Contact Form (2 Contacts) Ver 4.2_ May_15_2021 -
Antigen
Results Follow-up Guidance_ver1.0_August_10 -
How to update addresses for your event in MAVEN_ver3.0 -
Creating Contacts_Sharing Events_Managing Contacts_ver3.0_April2022
-
Return to Public Activities following Covid Example
Template_ver1.0_May1
-
COVID-19 PCR and Antibody Testing Public Health Response Recommendations
for
LBOH Ver4.0_Aug22 -
Test Pass Document
for
LBOH_June 1 2020
Clusters/Outbreaks-
Cluster naming
conventions_ver2.0_May2021 -
May 25_Clusters and Outbreak Events_MAVEN Training
Presentation
-
May
25_Clusters and Outbreak Events_MAVEN Training Recording(1:21:06) -
MAVEN Higher Ed Boarding School Cluster Tip Sheet_ver2.0_May26 -
Creating
Cluster Events in MAVEN Tip Sheet_ver2.0_May26 -
How to link two existing
cases in MAVEN_May2021
Daycare/Childcare/K-12 School Resources/Sports-
Sports_FAQ_Sept.21.2021_Ver.4.0.pdf
-
LBOH Childcare Cluster Follow-Up Summary Guidance - Ver 1.0 -
Jan.04.2021
-
Case
Infectious Period Tool for Schools Ver 2.0_May.03.2021 -
Contact
Quarantine Tool for Schools Ver 2.0_May.03.2021 -
Case Infectious Period Tool for Programs Ver 1.0 - Jan.04.2021 -
COVID-19 Quarantine Period Calculation Tool for Programs Ver 2.0 -
Apr.20.2021
Childcare/Daycare Template Letters-
Close
Contacts Childcare Template letter Ver 3.0 Jan.11.2021 -
Gen Notification Childcare Template letter Ver 2.0 Jan.11.2021
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In Home Childcare Provider Quarantine - Template Letter Ver 2.0
Jan.11.2021
K-12 School Template Letters
Guidance Documents & Resources-
Isolation & Quarantine Guidance Pages -
COVID-19 Return_to_Work_Isolation and Quarantine_Guidance_Mar.8_2021
-
2019_Population_Estimates.xlsx -
MDPH-Testing
Guidance Criteria -
Notification
to test contacts regardless of symptoms_May 11
Translated Isolation and Quarantine Guidance for
Contacts
Higher Education/Boarding Schools-
ISIS
Communication Email Regarding IHE addresses_October 2021.pdf -
IHE
Jurisdiction Issues Tip Sheet_September 2021 -
IHE Reports Tip
Sheet Ver 1.0_Aug.24.2021 -
IHE Cluster Tip
Sheet_Ver_1.0_Aug.24.2021 -
August
24_MAVEN Tools for IHEs and LBOHs_Training Presentation -
August
24_MAVEN Tools for IHEs and LBOHs_Training Recording(1:27:29) -
Higher Education and Boarding School Contact List-2021 -
Confidential Information Security Procedures- Higher
Education_Sept2020
MAVEN Tipsheets & General Instructions-
MAVEN Higher Ed Boarding School Cluster Tip Sheet_ver1.0_Sept04 -
Creating
Cluster Events in MAVEN Tip Sheet_ver1.0_Sept4 -
How to link two
existing
cases in MAVEN? -
Contact Event
Data
Cleaning_ver2.0_MAY2022
-
LBOH
COVID-19
Report Tip Sheet_ver6.0_March2022
-
LBOH COVID-19 Cluster Outbreak Line List Report Tip Sheet_ver1.0_May5
Memos and Orders
Webinars & Trainings-
LBOH Pivot Table Training_May 27th Presentation
-
LBOH
Pivot Table Training_May 27th Recording (1:04:22)
-
LBOH Pivot Table Template Data_May 27th
-
April 12_MAVEN Updates_Occupation Health_CDC Firstline Project_School
Best
Practices_CDC Travel Presentation -
April
12_MAVEN Updates_Occupation Health_CDC Firstline Project_School Best Practices_CDC
Travel
Recording (1:22:02) -
March
29_Intro
to COVID-19 Lab Testing Presentation -
March
29_Intro to COVID-19 Lab Testing Recording (1:05:29) -
March
29_DSAI
and MAVEN Release Updates Presentation -
March
29_DSAI and MAVEN Release Updates Recording (16:34) -
March
15_MAVEN Updates_Death Data Update_Pivot Table Presentation -
March
15_MAVEN Updates_Death Data Update_Pivot Table Recording (1:18:16) -
March
1_MAVEN Updates_CDC Updates_Masks_EEC Updates_DESE FAQs Presentation -
March
1_MAVEN Updates_CDC Updates_Masks_EEC Updates_DESE FAQs Recording (1:18:26)
Webinars & Trainings Archive-
February 15_MAVEN Updates_LBOH Internship_Review of Tools in our Toolbox
Presentation -
February
15_MAVEN Updates_LBOH Internship_Review of Tools in our Toolbox Recording
(1:15:08) -
February 8_MAVEN Updates_LBOH Internship_Review of Questions for MA
Updates &
DESE Protocols & EEC Presentation -
February
8_MAVEN Updates_LBOH Internship_Review of Questions for MA Updates & DESE Protocols &
EEC
Recording (1:15:37) -
February 1_Presentation_Collection of Occupation and Employer
Information -
February 1_MAVEN Updates_LBOH Internship_CDC Travel Updates_ MA Updates
to
Isolation and Quarantine_DESE Protocol Presentation -
February
1_MAVEN Updates_LBOH Internship_CDC Travel Updates_ MA Updates to Isolation and
Quarantine_DESE Protocol Presentation Recording (1:19:03) -
January 25_MAVEN Updates_CDC & MA Updates to Isolation and Quarantine
Presentation -
January
25_MAVEN Updates_CDC & MA Updates to Isolation and Quarantine Presentation Recording
(1:25:44) -
January 18_MAVEN Updates_CDC & MA Updates to Isolation and Quarantine
Presentation -
January
18_MAVEN Updates_CDC & MA Updates to Isolation and Quarantine Presentation Recording
(1:25:42) -
January 11_MAVEN Updates_Testing Concepts_CDC & MA Updates to Isolation
and
Quarantine Presentation -
January
11_MAVEN Updates_Testing Concepts_CDC & MA Updates to Isolation and Quarantine
Presentation
Recording (1:25:42) -
December 21_MAVEN Updates_Mass.gov updates_Omicron Updates_Prioritization
Guidance for LBOH_FAQs Presentation -
December
21_MAVEN Updates_Mass.gov updates_Omicron Updates_Prioritization Guidance for LBOH_FAQs
Presentation Recording (1:17:22) -
December 14_MAVEN Updates_SOGI Presentation_Self Testing_Prioritization
Guidance for LBOH Presentation -
December
14_MAVEN Updates_SOGI Presentation_Self Testing_Prioritization Guidance for LBOH
Presentation Recording (1:11:07) -
December 7_MAVEN Updates_CTC Timelime Reminder_ MassNotify_Variant
Updater_Self Testing_Prioritization Guidance for LBOH Presentation -
November 30_MAVEN Updates_CTC Timelime Reminder_ Variant
Reminder_Prioritization Guidance for LBOH Presentation -
November
30_MAVEN Updates_CTC Timelime Reminder_ Variant Reminder_Prioritization Guidance for
LBOH
Presentation Recording (1:26:53) -
November 23_CTC Presentation - Building Trust with Cases and
Contacts -
November 23_MAVEN Updates_CTC & Contact Tracing Transition_DESE Updates
Presentation -
November
23_MAVEN Updates_CTC & Contact Tracing Transition_DESE Updates Presentation Recording
(1:16:16) -
November 16_MAVEN Updates_Test & Stay_Vaccine Reminders_CTC
Transition
Presentation -
November
16_MAVEN Updates_Test & Stay_Vaccine Reminders_CTC Transition Presentation Recording
(1:20:11) -
November 9_MAVEN Updates_CTC Care Resource Coordination
Presentation -
November
9_MAVEN Updates_CTC Care Resource Coordination Presentation Recording
(1:09:44)
-
MAVEN
Training Checklist - New MRC MAVEN User Account Checklist_October 2021.pdf
-
November 2_MAVEN Updates_MRC and APHC_DESE Reminders_Scientic Briefs_At
Home
Self Test Reminders_CTC Close Date Reminder Presentation -
November
2_MAVEN Updates_MRC & APHC_DESE Reminders_Scientic Briefs_At Home Self Test
Reminders_CTC
Close Date Reminder Recording (1:10:29) -
October 26_MAVEN Updates_Sharing Cases_Tasks_CTC Close Date_Review_FAQs
Presentation -
October
26_MAVEN Updates_Sharing Cases_Tasks_CTC Close Date_Review_FAQs Recording
(1:09:53) -
ISIS
Communication Email Regarding IHE addresses_October 2021.pdf -
October 19_MAVEN Updates_CTC Close Date_MassNotify Review_Update
Quarantine
Guidance_Testing FAQ_New Contact Monitoring Wizard Presentation -
October
19_MAVEN Updates_CTC Close Date_MassNotify Review_Update Quarantine Guidance_Testing
FAQ_New
Contact Monitoring Wizard Recording (1:07:11) -
Intro to COVID-19 Investigations Part 2 Labs and Case Investigation_Oct
12_2021 Presentation -
Intro
to COVID-19 Investigations Part 2 Labs and Case Investigation_Oct 12_2021 Recording
(1:35:22) -
Intro
to COVID-19 Investigations Part 1 Basics_Oct 5_ 2021 Presentation -
Intro
to COVID-19 Investigations Part 1 Basics_Oct 5_ 2021 Recording (1:31:17) -
September 28_MAVEN Updates_Close Contact Reminders_DESE Updates_Sports
Updates_Childcare and DayCare Settings Presentation -
September
28_MAVEN Updates_Close Contact Reminders_DESE Updates_Sports Updates_Childcare and
DayCare
Settings Recording(1:31:17) -
September 21_MAVEN Updates_New Suspect Line List Report_Quarantine
Guidance_DESE Updates_FAQ -
September
21_MAVEN Updates_New Suspect Line List Report_Quarantine Guidance_DESE Updates_FAQs
Recording(1:28:52) -
September 14_Updated Case Definition Discussion_ePostcard
Review_Commununication Events_Serology Testing_DESE Guidelines -
September
14_Updated Case Definition Discussion_ePostcard Review_Commununication Events_Serology
Testing_DESE Guidelines Recording(1:28:36) -
August 31_COVID Case Definition Update_Variant and Sequencing
Presentation_Higher Ed Updaate_Communication Events_DESE Updates -
August
31_COVID Case Definition Update_Variant and Sequencing Presentation_Higher Ed
Updaate_Communication Events_DESE Updates Recording(1:29:40) -
IHE Reports Tip
Sheet Ver 1.0_Aug.24.2021 -
IHE Cluster Tip
Sheet_Ver_1.0_Aug.24.2021 -
August
24_MAVEN Tools for IHEs and LBOHs_Training Presentation -
August
24_MAVEN Tools for IHEs and LBOHs_Training Recording(1:27:29) -
August 17_CTC Webinar
Responses -
MassNotify
Quick Reference Guide_August 17 2021 -
August 17_MassNotify_MIIS & MAVEN Integration_IHE Training & LPH
Approval_Delta Variant Summary_DESE Updates Presentation -
August
17_MassNotify_MIIS & MAVEN Integration_IHE Training & LPH Approval_Delta Variant
Summary_DESE Updates Recording(1:32:57) -
August_10_CTC Udpates_MAVEN Training Updates_Quarantine
Guidance_Vaccinated
Contacts_Provincetown Cluster Presentation -
August_10_CTC
Udpates_MAVEN Training Updates_Quarantine Guidance_Vaccinated Contacts_Provincetown
Cluster
Recording(1:22:38) -
August 3_Reports_Sharing & Unsharing Cases_IHEs_Reminders_Masking
Guidance
Updates_DESE Updates_Provincetown Cluster Presentation -
August
3_Reports_Sharing & Unsharing Cases_IHEs_Reminders_Masking Guidance Updates_DESE
Updates_Provincetown Cluster Recording(1:17:16) -
June29_MassNotify_Serology Testing_Breakthrough Cases_Variants
Report_Repeat
Positive Evaluation Presentation -
June29_MassNotify_Serology
Testing_Breakthrough Cases_Variants Report_Repeat Positive Evaluation
Recording(1:09:10) -
June22_Close Contacts in Indoor Exposures_Breakthrough
Cases_MassNotify_Serology Testing Presentation -
June22_Close
Contacts in Indoor Exposures_Breakthrough Cases_MassNotify_Serology Testing
Recording(1:09:10) -
June15_CTC Extract Update_MAVEN OnCall Statistics_Breakthrough_Updated
Testing Guidance_Testing Reminders_Delta Variant Presentation -
June15_CTC
Extract Update_MAVEN OnCall Statistics_Breakthrough_Updated Testing Guidance_Testing
Reminders_Delta Variant Recording(1:14:45) -
June8_CTC Extract Update_ENX Update_Resouces Review_Updated Close Contact
Guidance Presentation -
June8_CTC
Extract Update_ENX Update_Resouces Review_Updated Close Contact Guidance
Recording(1:10:57) -
May
25_Clusters and Outbreak Events_MAVEN Training Presentation -
May
25_Clusters and Outbreak Events_MAVEN Training Recording(1:21:06)
Tip
Sheets
Foodborne Illness Complaint
Presentations
-
September_9_2025 Foodborne Illness Complaints in MAVEN
-
September_9_2025_LBOH Overview on Foodborne Illness (FBI) Complaint Reporting (1:06:53)
-
July_8_2025_LBOH Enteric (Foodborne Illness) Investigations Refresher
-
July_8_2025_LBOH Enteric (Foodborne Illness) Investigations Refresher (48:52)
-
July_9_2024_LBOH_Enteric Refresher Presentation
-
GI-Norovirus Outbreak_LBOH Presentation_11-14-23 Presentation
-
GI-Norovirus Outbreak_LBOH Presentation_11-14-23 Recording (29:40)
-
Enteric Gastrointestinal Illness Disease Investigations 2023 Season Refresher
Presentation -
Enteric Gastrointestinal Illness Disease Investigations 2023 Season Refresher
Presentation Recording (42:51) -
August 30_Overview_Updates to Cryptosporidium and Shigella Case Investigations -
August 30_Overview_Updates to Cryptosporidium and Shigella Case Investigations - LBOH Webinar Recording
(41:20) -
May 24_Introduction to Enteric_Gastrointestinal Illness_Disease Case
Investigations -
May 24_Introduction to Enteric_Gastrointestinal Illness_Disease Case
Investigations Recording (55:27) -
June 21_Cyclospora and Vibrio Case Investigations for LBOH -
June 21_Cyclospora and Vibrio Case Investigations for LBOH Recording
(46:52) -
August 2016 -
Shigella MSM
-
Case Investigation Tip Sheets
-
Foodhandler Exclusion Tip Sheet -
Campylobacter Investigation
Tip Sheet
-
Crypto Investigation
Tip Sheet
-
Cyclospora Investigation
Tip Sheet
-
Giardia Investigation
Tip Sheet
-
Listeria Investigation
Tip Sheet
-
Norovirus Investigation
Tip Sheet
-
Salmonella Investigation
Tip Sheet
-
Shigella Investigation
Tip Sheet
-
STEC Investigation
Tip Sheet
-
Vibrio Investigation
Tip Sheet
-
Yersinia Investigation
Tip Sheet
-
September 2018 ePostcard
for LBOHs about outbreak reporting
-
GI Illness Outbreak Resources
-
Tuberculosis for
Local Boards of Health Presentation -
Tuberculosis
for Local Boards of Health Presentation Recording (54:32) -
Presentation Slides -
Revisiting DOT: Best Practices in Direct Observation Therapy and Community Engagement
for
Tuberculosis_5-12-2022
-
Tuberculosis
Webinar Series for Local Public Health Partners - Session 3 Presentation_7-1-2021
-
Tuberculosis
Webinar Series for Local Public Health Partners - Session 3 Recording
(52:06)_7-1-2021 -
Tuberculosis
Webinar Series for Local Public Health Partners - Session 2 Presentation_6-17-2021
-
Tuberculosis
Webinar Series for Local Public Health Partners - Session 2 Recording
(51:21)_6-17-2021 -
Tuberculosis Webinar
Series for Local Public Health Partners - Session 1 Presentation_6-3-2021 -
Tuberculosis
Webinar Series for Local Public Health Partners - Session 1 Recording
(51:56)_6-3-2021
-
Division of Global Populations Class A_B Update_9-24-2024 Presentation
-
Division of Global Populations Class A_B Update_9-24-2024 Recording (56:37)
-
Apr_9_2024_Division of Global Populations Annual LBOH Webinar Addressing Tuberculosis Presentation
-
Apr_9_2024_Division of Global Populations Annual LBOH Webinar Addressing Tuberculosis Recording (106:31)
-
LBOH Clinical Considerations & Resources for New Residents April 2024 Presentation
-
LBOH Clinical Considerations & Resources for New Residents April 2024 Recording (1:01:05)
-
Feb_27_2024_Tuberculosis Disease Investigation and Follow-Up for LBOHs Presentation
-
Feb_27_2024_Tuberculosis Disease Investigation and Follow-Up for LBOHs Recording (58:40)
-
IGRA TB Screening for Humanitarian Parolees 2023-2024 Updates
Presentation
-
Revisting DOT: Best
Practices in Direct Observation Therapy and Community Engagement For Tuberculosis
Presentation -
Revisting
DOT: Best Practices in Direct Observation Therapy and Community Engagement For
Tuberculosis
Recording (26:21) -
January
2017 - Refugee Hyperlink: Opportunities for Collaboration in Disease Investigations
Webinar -
March
2017 -NEW Tuberculosis Events in MAVEN Webinar -
February
2018 - TB Clinics and MAVEN Webinar(35:31) -
February 2018 - TB Clinics and MAVEN
Webinar Slides -
September
- 2019 LBOH LTBI Priority Follow-Up Workflow in MAVEN Webinar(19:00) -
September - 2019
LBOH
LTBI Priority Follow-Up Workflow Webinar Slides
General Surveillance Resources
-
Guide to Surveillance, Reporting and Control (2nd Edition)
-
List of Diseases Reportable by Healthcare Providers 2022 -
List of Diseases Reportable by Laboratories 2022 -
MDPH Disease Fact Sheets -
The
Comprehensive School Health Manual -
Epidemiology Program -
Hinton State Lab Institute Manual
of
Tests and Services -
Infectious disease surveillance, reporting, and control -
MDPH Data Sources -
Surveillance Data Request Form -
Summary of Reportable Diseases, Surveillance, and Isolation and Quarantine Requirements (Effective
May 5, 2022) -
HIPAA memo for LBOHs
-
Immunization Program
-
Technical Support
MAVEN Guidance Documents (Tip Sheets)
-
Top 10 MAVEN Tips for Local Boards of Health
-
MAVEN Tip Sheet Series: Attaching Documents
-
MAVEN Tip Sheet Series: Wizards
-
MAVEN Tip Sheet Series: Tasking Events
-
MAVEN Tip Sheet Series: How to share an event
MAVEN Tip Sheet Series: How to update an address in a MAVEN Event
MAVEN Tip Sheet Series: How to link cases
MAVEN Tip Sheet Series: Creating Contacts in MAVEN
MAVEN Tip Sheet Series: How to search in MAVEN
MAVEN Tip Sheet Series: MAVEN Reports
MAVEN Tip Sheet Series: Communication Events
MAVEN Tip Sheet Series: MAVEN Workflows
MAVEN Tip Sheet Series: Collecting Industry & Occupation (I&O)
MAVEN Tip Sheet Series: LBOH Assessment Report
Rural Health
Information
Out of State Contact
Information
Understanding Date Fields and Selecting Date
Ranges_Ver_1.0_October2020
Cluster
naming
conventions_ver2.0_May2021
MAVEN Backup
Coverage - What to do if you will be out of the office_May2022
August
2017 - Linking Events in MAVEN Webinar -
SOGI Data Collection in MAVEN Presentation_8-1-2023

-
SOGI Terms Definitions for LBOH_July-14-2023

-
SOGI In MAVEN Recording -
May_14_2024_MDPH Tuesday Infectious Disease Webinar Series_Occ Health Tips Updates Presentation
-
May_14_2024_MDPH Tuesday Infectious Disease Webinar Series_Occ Health Tips Updates Recording (24:12)
-
January 10_2023 MAVEN Workflow Updates and eCR (Electronic Case Reporting)
Overview Presentation -
January
10_2023 MAVEN Workflow Updates and eCR (Electronic Case Reporting) Overview Recording
(100:33) -
October
11_2022_MAVEN Updates and FAQs Presentation for LBOH Webinar Presentation -
August 30_Industry &
Occupation Review
-
Presentations
-
2023 August Mpox Outbreak & Guidance Updates for Local Boards of Health Presentation
-
Introduction to Monkeypox Case Investigation and Contact Monitoring
for Local Boards of Health Presentation -
Introduction
to Monkeypox Case Investigation and Contact Monitoring for Local Boards of Health
Recording (1:34:20) -
Monkeypox Virus Webinar Recording (22:59)
-
Presentations
-
October_14_2025 Tuesday-Webinar Series_Respiratory Illness Season 2025-2026 (Flu, COVID-19, RSV, Dashboards & MIIS Tools)
-
October_14_2025 Tesday-Webinar Series_Respiratory Illness Season 2025-2026 (1:06:53)
-
Oct_08_2024_MDPH Tuesday-Webinar Series_Respiratory Illness Season 24-25 Overview (Flu, COVID, RSV, EV-D68, Pertussis) Presentation -
Oct_08_2024_MDPH Tuesday-Webinar Series_Respiratory Illness Season 24-25 Overview (Flu, COVID, RSV, EV-D68, Pertussis) Recording (1:17:49) -
Apr_9_2024_MDPH Tuesday Infectious Disease Webinar Series Respiratory Illness Guidance Updates Presentation
-
Apr_9_2024_MDPH Tuesday Infectious Disease Webinar Series Respiratory Illness Guidance Updates Recording (23:32)
-
Jan_9_2024 MIIS Overview for LBOHs Presentation
-
Jan_9_2024 MIIS Overview for LBOHs Recording (45:03)
-
Oct_10_2023 Influenza Surveillance for LBOH _ 2023-2024 Presentation
-
Oct_10_2023 Influenza Surveillance for LBOH _ 2023-2024 Recording (31:02)
-
March 14_2023 Invasive Meningococcal Disease Investigations for LBOHs
Presentation -
March
14_2023 Invasive Meningococcal Disease Investigations for LBOHs Recording (58:28) -
February 14_2023
Introductions to Measles Presentation -
February
14_2023 Introductions to Measles Recording (1:06:41) -
December 20_2022_ H. Flu, Strep Pneumo, and Varicella Case Investigations
Presentation Presentation -
December
20_2022_ H. Flu, Strep Pneumo, and Varicella Case Investigations Presentation Recording
(53:06) -
December
6_2022_Mumps MAVEN Presentations for LBOHs Webinar Presentation -
December
6_2022_Mumps MAVEN Presentations for LBOHs Webinar Recording (54:46) -
October
25_2022_Intro to Influenza Surveillance Webinar Presentation -
October
25_2022_Intro to Influenza Surveillance Webinar Recording (57:48) -
September 2022 Pertussis Case Investigations - LBOH Webinar Presentation
-
September
2022 Pertussis Case Investigations - LBOH Webinar Recording (34:48) -
Local Health
&
School Immunization Best Practices Presentation
-
September
2023
LBOH School Survey Webinar Presentation
-
Local
Health & School Immunization Best Practices and September 2023 LBOH School Survey Webinar
Recording (55:19)
-
Tip Sheets
-
Pertussis Investigation Tip Sheet
-
Checklist for Control of Pertussis for LBOH
-
Meningitis
and
Meningococcal
Disease Fact Sheets
-
Haemophilus Influenzae Case Investigation Tip Sheet for
LBOH_Ver_1.0_Dec.19.2022 -
MUMPS
Case Investigation Tip Sheet for LBOH_Ver_1.0_Dec.5.2022 -
Streptococcus Pneumoniae Case Investigation Tip Sheet for
LBOH_Ver_1.0_Dec.19.2022
-
Presentations
-
Acute Hepatitis C Investigations Webinar for LBOHs_20230912 Presentation
-
Acute Hepatitis C Investigations Webinar for LBOHs_20230912 Recording (100:21)
-
2023 Introduction to Hepatitis A Case Investigations - LBOH Webinar Presentation
-
2023 Introduction to Hepatitis A Case Investigations - LBOH Webinar Recording (36:52)
-
February
2020 - Sex and Drug Talk for HCV Investigations webinar (35:25) -
February 2020 - Sex and Drug Talk for HCV Investigations webinar
slides -
February 2020 - Sex and Drug Talk for HCV Investigations webinar
Script -
February
2020 - SAMPLE Introduction for case follow-up
-
Tip
Sheets
Presentations
-
June 2024_Rabies Overview for Local Health Presentation
-
June 2024_Rabies Overview for Local Health Recording (25:43)
-
June 2024_ Mosquito and Tick-borne Disease 2024 Season Updates Presentation
-
June 2024_ Mosquito and Tick-borne Disease 2024 Season Updates Recording (41:35)
-
May_9_2023 LBOH
Preparation for Tickborne Disease and Arboviral Surveillance Season
Presentation -
May_9_2023
LBOH Preparation for Tickborne Disease and Arboviral Surveillance Season Recording
(52:06) -
June 7_MDPH Tuesday Infectious Disease Webinar Series Recording
(35:16) -
June 7_2022 Tickborne Disease Investigation Training for LBOH
-
June 7_2022 Tickborne Disease Investigation Training for LBOH
Recording (42:31) -
July
2018 -Investigation of Potential Rabies Exposures Webinar(28:51) -
July 2018
- Investigation of Potential Rabies Exposures Slides
-
Resources
Tip Sheets